SHIPPING POLICY

Because premium Belgian chocolate demands exact temperature care, ChocoDairy (www.chocodairy.com) uses custom insulated thermal boxes equipped with frozen gel coolant packs during warm seasons to ensure your truffles arrive in pristine condition.

1. Shipping Charges & Free Shipping

• Standard Express Shipping: $9.95 flat rate for orders under $60.
• Complimentary Free Shipping: FREE shipping on orders over $60.00 when using code FREESHIP60.
• Priority Overnight Air Shipping: $19.95.

2. Order Dispatch & Delivery Timelines

Orders placed Monday through Thursday before 12:00 PM EST are dispatched on the same day. Orders placed on Friday through Sunday are dispatched on Monday to prevent weekend warehouse holding.

• Standard Shipping: 2 to 4 business days.
• Priority Air Shipping: 1 to 2 business days.
• Summer Cold Shield Shipping: Included automatically during high temperatures.

3. Tracking Your Order

Once your order is handed over to FedEx, DHL, or Express Couriers, you will receive an automated email containing your tracking link and digital invoice.

4. Delivery Address & Contact

Please ensure someone is available at the delivery location to receive the package, as chocolate should not remain outdoors in heat.

ChocoDairy Shipping Desk
Email: concierge@chocodairy.com
Hotline: +1 (800) 555-CHOC / +91 98765 43210
Website: www.chocodairy.com