PRIVACY POLICY

At ChocoDairy (www.chocodairy.com), your privacy and personal data security are paramount. This Privacy Policy details how we collect, store, protect, and process your personal information when you visit or purchase from our website.

1. Information We Collect

We collect information necessary to process your orders and enhance your gourmet chocolate shopping experience:

• Personal Identifiers: Name, delivery address, billing address, phone number, and email address.
• Order & Transaction Data: Items purchased, shipping preferences, gift message text, and order history.
• Technical Data: IP address, browser type, device information, and cookie data for website optimization.

2. How We Use Your Data

Your information is strictly used to fulfill order commitments and maintain superior service standards:

• Processing transactions and arranging express temperature-controlled shipping.
• Sending order tracking notifications and digital invoice receipts.
• Providing VIP customer concierge support via email (concierge@chocodairy.com) and hotline.
• Dispatching exclusive seasonal offers and newsletter updates (only if opted-in).

3. Payment Security & Encryption

We do not store your full credit card or financial credentials on our servers. All online transactions are encrypted via 256-bit SSL protocols and processed securely through PCI-DSS compliant payment gateways.

4. Third-Party Data Sharing

ChocoDairy strictly refrains from selling, renting, or trading your personal data to third-party advertisers. Data is shared exclusively with trusted logistics partners (e.g., FedEx, DHL) strictly for delivering your chocolate boxes.

5. Cookies Policy

Our website utilizes cookies to remember your shopping cart items, preserve your preferences, and evaluate website performance analytics. You can disable cookies in your browser settings at any time.

6. Contact Us Regarding Your Privacy

If you wish to access, correct, or request deletion of your personal data, please contact our Data Protection Officer:

ChocoDairy Concierge Desk
Email: concierge@chocodairy.com
Support Phone: +1 (800) 555-CHOC / +91 98765 43210
Website: www.chocodairy.com